Series 24 · Supervision of Retail and Institutional Customer-Related Activities · Free Lesson

Opening and maintaining accounts: customer information, CIP and AML, account transfers and changes, privacy and identity theft

Free FINRA Series 24 (General Securities Principal) lesson in Supervision of Retail and Institutional Customer-Related Activities. 33 min read, ~4,921 words.

A new account form can be complete and still be wrong. The applicant may not be who they claim, the money may be dirty, and the data you collected may leak. Your approval signature sits on all of it.

When you supervise new account opening, you are the checkpoint between a representative's paperwork and the markets. Your acceptance tells regulators that a principal reviewed the account under the firm's written procedures. The ongoing maintenance of existing accounts keeps you responsible as addresses, objectives and authorized persons change.

Rules of the Financial Industry Regulatory Authority (FINRA) set what the firm must know about customers and how accounts are named, statemented and transferred. Exchange Act Section 17 requires broker-dealers to make, keep and file the records and reports the Securities and Exchange Commission (SEC) prescribes, and opens them to examination. Exchange Act Rule 17a-3 lists the records, and Rule 17a-4 sets how long to keep them.

KEY: FINRA Rule 2010 (standards of commercial honor and principles of trade) is the catch-all. Forging a signature on an account-change form, misusing customer data or stalling a transfer violates...

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Worked examples and practice. Free with a free account, no card.

Common mistakes

Bottom line

Exam shortcut

$5,000 signals a SAR, more than $10,000 in cash signals a CTR, and 72 hours signals a vendor. Thirty days signals a SAR deadline, a breach notice or an account-change confirmation. Eighteen months signals exception reports, and 10 business days signals OFAC. On transfer questions, reject any choice that lets the carrying member delay over a disputed balance.

The full lesson (about 4,921 words, 33 min read) adds 2 worked examples, all 5 common mistakes, a self-check, free in the app.

Learning objectives

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