Series 24 · Supervision of Retail and Institutional Customer-Related Activities · Free Lesson

Reviewing transactions and recommendations: best interest and suitability, red flags and escalation, commissions and markups, required disclosures

Free FINRA Series 24 (General Securities Principal) lesson in Supervision of Retail and Institutional Customer-Related Activities. 34 min read, ~5,149 words.

Supervisors are rarely sanctioned for fraud they could never have seen. They are sanctioned for closing an exception report without asking about a turnover ratio, a six-month mail hold or a markup three times the desk's norm.

As a principal, you review securities transactions, recommendations and account activity, and verify that required disclosures are made on time. Every Securities and Exchange Commission (SEC) or Financial Industry Regulatory Authority (FINRA) rule becomes a question you ask of order tickets, confirmations, statements and exception reports.

The legal backbone is Section 17 of the Securities Exchange Act of 1934 (Exchange Act), covering accounts and records, reports, and examinations of exchanges, members and others. Section 17(a)(1) requires registered broker-dealers to make and keep the records and file the reports the SEC prescribes. Two record rules matter:

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Worked examples and practice. Free with a free account, no card.

Common mistakes

Bottom line

Exam shortcut

For disclosure questions, find the trigger first (account opening, the first extended-hours trade, a signature or a request), then the clock (yearly, 30 days, 60 days or 10 business days). Eliminate any answer that treats the four-day-trades test or the $25,000 minimum as current law. On red-flag stems, the best answer investigates, escalates and documents; merely reminding the representative or closing the alert is the trap.

The full lesson (about 5,149 words, 34 min read) adds 2 worked examples, all 6 common mistakes, a self-check, free in the app.

Learning objectives

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