Series 63 · Communication with Customers and Prospects · Free Lesson

Required product disclosures and other disclosures to clients

Free NASAA Series 63 (Uniform Securities Agent State Law Examination) lesson in Communication with Customers and Prospects. 22 min read, ~3,253 words.

A customer can receive every scheduled document and still make an investment decision based on a misleading sales conversation. Required product disclosures address both the information you provide and when the customer needs it.

As an agent, you represent a broker-dealer (BD), a firm that buys and sells securities for customers or its own account. Customers depend on your explanation when deciding whether to invest. A material fact is information a reasonable investor would consider important when making that decision.

Under §101(2) of the Uniform Securities Act of 1956, you must not misstate material facts about a security. You also must not omit material facts needed to keep your statements from misleading the customer in their circumstances. A technically true statement can therefore violate the rule when its missing context changes the customer's understanding. Uniform Securities Act, §101.

Suppose you describe a security as readily saleable while withholding a restriction that prevents this customer from selling it for several years. The restriction matters to the customer's access to money.

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Bottom line

Exam shortcut

Find the event being tested before comparing deadlines: recommendation, contract, account opening, order placement or completion. For Form CRS questions, arrange the events chronologically and select the first qualifying event. Ignore which event produced the most paperwork. When the stem mentions oral disclosure, identify the rule before judging it. The issuer-relationship provision and Reg BI handle writing differently. For prospectus alternatives, inspect the missing information.

The full lesson (about 3,253 words, 22 min read) adds 2 worked examples, all 6 common mistakes, a self-check, free in the app.

Learning objectives

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