Series 63 · Communication with Customers and Prospects · Free Lesson

Correspondence and advertising requirements

Free NASAA Series 63 (Uniform Securities Agent State Law Examination) lesson in Communication with Customers and Prospects. 22 min read, ~3,317 words.

A promotional message can be accurate sentence by sentence and still mislead a customer. Its audience, missing facts, delivery method and review history all matter.

When you describe an investment, customers need enough information to judge both its appeal and its risks. A broker-dealer is a firm that conducts securities transactions for customers or its own account. As its agent, you represent the firm when communicating about securities business. Your correspondence and advertising therefore create obligations for both you and the firm.

Under §101(2) of the 1956 Uniform Securities Act, you cannot make material misstatements or omit material facts necessary to prevent misleading impressions. A material fact is information important to an investor's decision. The test considers the circumstances and the overall message, including what your words lead the reader to believe.

For example, advertising an investment's income while concealing a substantial risk of losing principal is not balanced. Principal here means the money invested. Every stated income figure might be correct, yet the omitted risk makes the communication misleading.

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Common mistakes

Bottom line

Exam shortcut

First identify what the question asks: content, classification, approval, filing or retention. An exception addressing one issue rarely answers the others. Circle the audience and the rolling period before choosing correspondence. For public internet content, look for access restrictions instead of visitor statistics. When two dates appear, put approval before the earlier filing or use date. When a state filing deadline appears without a rule or order, scrutinize it.

The full lesson (about 3,317 words, 22 min read) adds 2 worked examples, all 6 common mistakes, a self-check, free in the app.

Learning objectives

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