Series 7 · Investment Products and Recommendations · Free Lesson

Customer communications and records: confirmations, statements, updates, ACATS, retention and closure

Free FINRA Series 7 (General Securities Representative) lesson in Investment Products and Recommendations. 31 min read, ~4,658 words.

A customer's paper trail starts with the first trade and lasts six years beyond the account itself. Exam questions test both ends: what each document must tell the customer, and how long the firm must keep it.

A trade confirmation is the written notice describing one completed transaction. It lets the customer check the trade against the order and see how the firm was paid. Securities and Exchange Commission (SEC) Rule 10b-10 requires trade confirmations sent at or before completion of the trade. Completion generally means settlement. A regular-way confirmation therefore goes out no later than T+1, one business day after trade date under SEC Rule 15c6-1.

Under Rule 10b-10, the confirmation shows:

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Worked examples and practice. Free with a free account, no card.

Common mistakes

Bottom line

Exam shortcut

When a stem gives a deadline, first ask who is acting: In a transfer, the old firm counts in business days, one then three. A notice about a record change counts 30 days. Storage counts in years. For a confirmation question, cross out any choice listing customer facts such as objectives or net worth.

The full lesson (about 4,658 words, 31 min read) adds 2 worked examples, all 6 common mistakes, a self-check, free in the app.

Learning objectives

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